Technology (DMN)

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Superior technology allows DMN to better meet the needs of their customers in ways that competitors can’t imitate. The visual dashboard allows clients the ability to review the following;
- Campaign Performance in total and by unique mailing

  • Conversion rates - The number of new client calls divided by the number of caller who scheduled appointments.

- Staff Performance

  • Missed Calls
  • Close Ratio
  • Appointments Made
  • Staff Call Scoring - By practice and by staff member.

- Calls

  • Types
  • Trends
  • Logs (Detailed Information) …

Affected Investments