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New services help Multichoice homes to better meet their customer’s needs. These services can expand Multichoice homes’s business and diversify their customer base… … "New Services (Multichoice homes)" has a significant impact, so an analyst should put more weight into it. "New Services (Multichoice homes)" will have a long-term positive impact on the this entity, which adds to its value. This statements will have a short-term positive impact on this entity, which adds to its value. "New Services (Multichoice homes)" is a difficult qualitative factor to defend, so competing institutions will have an easy time overcoming it.