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Interactive Intelligence (ININ) SWOT Analysis Profile

Interactive Intelligence, Inc. offers software applications for contact centers and voice over Internet protocol applications. Products include software that provides a single platform and a pre-integrated all-in-one application solution for IP telephony, call scripting, a single real-time interface for monitoring activities, an interaction segment/contact history management application, and linguistic analysis to clarify incoming questions./ The company also sells servers, gateways, and telephone handsets. (read full profile)

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